At Kingsmen.shoes, we aim to deliver your orders in a timely and secure manner. Please read our Shipping Policy carefully to understand how and when your order will be delivered.

1. Shipping Locations

  • Domestic Shipping: We ship across India

  • International Shipping: We ship to selected international destinations (USD orders)

Shipping availability may vary based on courier serviceability.

2. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • During sale periods or high-volume days, processing time may be slightly longer

Once your order is shipped, you will receive a confirmation email with tracking details.

3. Delivery Time

Domestic Orders (India – INR)

  • Estimated delivery time: 3–7 business days after dispatch

  • Delivery timelines may vary based on location, weather, or courier delays

International Orders (USD)

  • Estimated delivery time: 7–15 business days after dispatch

  • Delivery timelines may vary due to customs clearance, destination country regulations, or courier delays

Kingsmen.shoes is not responsible for delays caused by courier partners, customs authorities, or unforeseen circumstances.

4. Shipping Charges

Domestic Shipping (India)

  • Shipping charges (if applicable) will be calculated and displayed at checkout

  • COD charges, if applicable, are non-refundable

International Shipping

  • International shipping charges are calculated at checkout based on destination and package weight

  • Customs duties, import taxes, and local charges (if any) are the responsibility of the customer

Shipping charges are non-refundable in all cases.

5. Order Tracking

  • Once shipped, you will receive a tracking number via email or SMS

  • Tracking updates depend on the courier partner’s system

6. Failed or Delayed Deliveries

  • If delivery attempts fail due to incorrect address, unavailable recipient, or refusal to accept delivery, the order may be returned to us

  • Re-shipping charges, if applicable, must be borne by the customer

  • Kingsmen.shoes is not responsible for delivery delays due to incorrect customer information

7. Damaged or Tampered Packages

  • If the package appears damaged or tampered with at the time of delivery, please refuse to accept the order

  • Contact us immediately at support@kingsmen.shoes with your Order ID

  • Claims raised after delivery may not be accepted without proper evidence

8. Partial Shipments

In rare cases, your order may be shipped in multiple packages. You will be informed accordingly.

9. Change of Shipping Address

  • Address changes are possible only before the order is shipped

  • Once dispatched, we cannot modify the shipping address

10. Contact Us

For any shipping-related queries, please contact:

📧 support@kingsmen.shoes
📞 +91 99979 3271
🏢 Kingsmen.shoes, D-15 South Extension, Delhi, India